Job Description

Technical Service Representative, Entry Level

As a Technical Service Representative, Entry Level- Automotive Paint , you will represent PPG onsite ensuring our Automotive Coatings customer satisfaction by providing outstanding customer service; focusing your concentration in Color and Appearance control to their specifications. Be self-directed and responsible to both the Plant and PPG goals. Participate in Continuous improvement Team and problem resolution meetings with Plant Operations and Management!.

Specialized Training provided to those who meet qualifications of the role. Will report to the Regional Optima Solutions Manager. PPG offers excellent and affordable benefits; Paid Vacation, Holiday, and Sick time; Disability and Life Insurance, outstanding matching 401K plus additional Retirement Benefits at no cost to you.

PPG offers excellent benefits including medical, dental, vision, disability, and life; matching 401k, supplemental retirement benefits, PTO, and continuing education.

Key Responsibilities

· Support the ongoing activities of PPG onsite at customer automotive production facilities and communicate logically with initiative to understand customer concerns, collect data, take appropriate actions, and resolve problems within a timely manner.

· Ensure timely and accurate reporting to the Paint process team.

· Effectively communication with PPG Technical and Account management, direction of the PPG on site team activity, and to promote Health, Safety, and Environmental mentorship is always followed.

· Providing timely resolution to customer inquiries, application process monitoring, mix-room supervision, consignment inventory, material ordering, and hands-on support as needed; followed by a written daily shift report.

· Follow safe work practices, with mechanical aptitude to be able to communicate intelligently and optimally with technical, production and non-technical personnel to satisfy customer requirements.

#LI-Onsite

Qualifications

• HS Diploma, GED, or Equivalent.
• 1+ yrs experience in Automotive Paint/Coatings Such as paint mixing, application, spray booth, or similar experience in industrial or OEM paints and coating. OR Technical Certification/Degree in Automotive Technology or related.
• Good computer skills and attention to detail.
• Good communication and customer service skills.
• Ability to work well within a team environment to solve challenges.

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

We are “One PPG” to the world.

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

We trust our people every day, in every way.

We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

We make it happen.

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

We run it like we own it.

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

We do better today than yesterday – everyday.

We continuously learn. We develop our people to grow our businesses.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

To read more about Equal Employment Opportunity please see attached links:

 

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