Job Description

Senior Investor Protection Investigator

What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what's possible with LPL Financial.

Job Overview:

The LPL Senior Investor Protection (SIP) team performs a critical function in ensuring that LPL complies with FINRA rules as well as regulations set forth by state and federal law relating to monitoring, identifying, investigating, and reporting diminished capacity and elder financial exploitation concerns as it relates to senior investors and vulnerable adults. SIP reports to and provides state agencies (Adult Protective Services, law enforcement, and securities regulators) with key information obtained through an investigation to not only meet the firm's mandatory reporting obligations, but to also stop fraudulent activity in an effort to protect clients, advisors, and LPL.

Responsibilities:

• Conduct timely comprehensive investigation which entails monitoring, identifying, investigating, and when appropriate, reporting of suspicious/fraudulent activity indicative of elder financial exploitation, fraud, or any other financial risk or crime.
• Effective time management to address high volume of cases while prioritizing matters appropriately based on time sensitivity. Timeframes typically consist of a 2-5 business day SLA that an investigator would have to make a hold and report decision.
• Prepare detailed written analysis of research and findings in case management system. This would include documenting all research, recommendations, reports, holds, coordination with internal business partners and agencies, evidence obtained, and guidance and education provided during the course of an investigation.
• Analyze customer transaction activity to ascertain legitimacy of the account activity and transactions to ensure that activity is appropriate for the nature of the account. This would include interpreting legal documents on file.
• Utilize a wide variety of research and transaction monitoring tools to identify suspicious activity and support investigation conclusions as it relates to reviewing matters of elder financial exploitation.
• Provide clear and effective communication with financial advisors, relationship managers, branch associates and others as needed to gather pertinent information related to investigation and to partner with parties during the duration of an investigation.
• Develop and maintain relationships with internal business partners such as Supervision, Legal, AML, and Investigations to coordinate reviews and enhance advisor experience.
• Act as a liaison for the firm to local, state, and federal agencies on reports and investigations relating to elder financial exploitation.
• Present case findings to management to determine correct hold and report actions based on FINRA rule and state laws.
• Prepare narrative summaries for each case that efficiently articulates the intake, investigation, and closure steps taken during a case.
• Participate in trainings that may include webinars, periodicals, and self-study in order to stay abreast of laws, regulations, and current trends relating to elder financial.

What are we looking for?

We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements:

• Bachelor's Degree and/or equivalent experience preferred.
• Minimum 2-3 years years' experience in reviewing transactions in bank and/or brokerage accounts.
• Minimum 1-2 years Senior Investor or AML Investigations experience or other related job with investigative experience.
• Regulatory Compliance, working knowledge of FINRA Rule 4512, FINRA Rule 2165, and state laws relating to identifying and reporting elder financial exploitation preferred.
• Professional licenses/certifications (i.e., FINRA Series 7, CAMS, CFE) preferred.

Core Competencies:

• Time Management
• Case Management
• Written and oral communication
• Presentation and reporting skills
• Critical Thinking

Pay Range:

$71,475-$119,125/year Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace. LPL supports over 29,000 financial advisors and the wealth-management practices of 1,100 financial institution, servicing and custodying approximately $1.9 trillion in brokerage and advisory assets on behalf of approximately 7 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

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