Job Description

Executive Housekeeper Hyatt Regency Austin We invite an Executive Housekeeper to lead a dynamic and diverse housekeeping team at Hyatt Regency Austin, overseeing all aspects of hotel housekeeping operations to ensure an exceptional guest experience. The role focuses on strategic planning, staff development, interdepartmental coordination, and operational execution. Key Responsibilities Lead short‑ and long‑term planning for housekeeping operations and guest room preventative maintenance. Develop and manage budgets, labor cost plans, and departmental objectives. Maintain optimal inventory levels of housekeeping and laundry supplies. Train staff on guest interaction standards and service excellence. Implement and uphold a rigorous room inspection program. Ensure compliance with all safety, security, OSHA, and ADA policies. Collaborate closely with other departments to support hotel‑wide initiatives. Conduct daily room inspections to uphold quality standards. Manage procurement of linens and supplies, ensuring cost‑effective purchasing. Stay current with housekeeping and laundry technologies. Partner with vendors to ensure timely delivery, competitive pricing, and equipment maintenance. Mentor and lead a multilingual, multicultural team with empathy and professionalism. Oversee turndown service and accommodate special requests for VIP guests and dignitaries. Maintain staffing levels aligned with service goals and guest expectations. Coach and counsel team members to uphold Hyatt’s service standards and procedures. Benefits Career Growth and Advancement – promotion opportunities and training across Hyatt. Referral Bonuses up to $500.00 for bringing new teammates. Free and Discounted Room Nights at Hyatt Hotels worldwide. Free Parking – downtown Austin on‑site garage. Discounted Bus Passes – subsidized by Hyatt and paid via payroll deduction. Paid Time Off after 90 days of service. Financial Assistance – tuition and gym reimbursement. 401(k) with company match and discounted employee stock purchase plan. Employee Assistance – daily meals, 24/7 emotional support, legal guidance, and personal & financial resources. Discounts at retailers such as Headspace, Apple, AT&T, Verizon, and others. Some benefits may require full‑time status to qualify. Qualifications Minimum of 4 years of progressive experience in hotel rooms management, preferably within Hyatt or a comparable hospitality environment. Service‑driven mindset with polished and professional presentation skills. Degree in Hotel or Hospitality Management preferred but not required. High energy leadership, entrepreneurial thinking, team motivation, and effective communication. Track record of delivering exceptional guest service while driving operational efficiency and profitability. Excellent verbal and written communication skills in English. Proficiency in Microsoft Word and Excel. Strong organizational, interpersonal, and administrative capabilities. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #J-18808-Ljbffr Hyatt Regency

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