Customer Support Advisor (chat, email) (Jersey City) Job at 24, Jersey City, NJ

ZkVyVmQ4b2pXNUpDOVlVYzBabWpMVzFxUnc9PQ==
  • 24
  • Jersey City, NJ

Job Description

Job Title: Customer Support Advisor Written Channels

Pay: $25/hour

Location: Jersey City, NJ

Start: Mid-October

End: Mid-January

Schedule: Hybrid, rotating shifts must be available for all shifts

  • 9:30am6:30pm (in-office)
  • 1:00pm10:00pm (remote)
  • Weekend availability required (weekends are work-from-home)
  • Schedules will flex weekly. Client will assign shifts no accommodations can be made.

Responsibilities

  • Deliver an elevated customer experience through email, chat, text, and social media channels
  • Respond to inquiries quickly and professionally with strong written communication skills
  • Convert client inquiries into sales while meeting/exceeding KPIs
  • Provide tailored product knowledge and styling advice
  • Resolve customer issues efficiently (orders, returns, product info)
  • Accurately log all interactions in CRM and support operational efficiency

Qualifications

  • Exceptional written communication skills with attention to tone, grammar, and detail
  • 2+ years in retail, customer service, sales, or hospitality
  • Proven ability to meet or exceed sales targets through digital channels
  • Experience with CRM systems, Salesforce, or similar tools
  • Organized, detail-oriented, and able to multitask in a fast-paced environment
  • Flexible schedule including evenings, weekends, and holidays

Job Tags

Part time, Work at office, Remote work, All shifts, Flexible hours, Shift work, Rotating shift, Afternoon shift,

Similar Jobs

National Aviation Services

Janitorial Cleaners Needed - CVG Airport Job at National Aviation Services

 ...services contract at the Cincinnati/Northern Kentucky International Airport (CVG) Outbuildings. This position is responsible for...  ...areas, and smoke huts. Monitor and report any facility damage, maintenance needs, or safety hazards to site supervisor. Other duties may... 

Jobgenix

Regional Class A CDL Driver Job at Jobgenix

 ...Description Job Overview We are seeking a skilled and dedicated Truck Driver to join our team. The ideal candidate will have...  ...drive various types of trucks including tractor-trailers, flatbeds, dump trucks, and roll-off trucks. Load and unload freight safely and... 

Good Samaritan

Senior CNA - Sunset - FT Days Job at Good Samaritan

 ...With Purpose Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment. Facility: GSS ND Mandan Sunset Location: Mandan, ND Address: 1... 

BattleHawk Armory

Search Engine Optimization Analyst Job at BattleHawk Armory

 ...Description This is a full-time, on-site role for a Search Engine Optimization Analyst based in Grimes, IA. The SEO Analyst will focus on optimizing...  ...practices Experience with Link Building and digital marketing strategies Knowledge of Web Analytics tools (e.g.,... 

Lily Transportation

CDL-A Team Driver - 1yr EXP Required - Dedicated - Dry Van - $1.92k per week Job at Lily Transportation

 ...Job Description Job Description CDL Class A Team Truck Drivers Dedicated CDL A Team Truck Drivers - Home EVERY week - up to $1,920 avg weekly gross 12 months of valid CDL-A experience required Lily Transportation LLC has been in business since 1958, and...