Job Description

The Business Systems Analyst will partner with the Sr. IT BRM and Product Owner and key business functional leads to analyze and synthesize information, understand the project context and deliverables, complete business analysis activities, document and manage requirements, and other analysis activities. The Business Analyst will also provide project management support to the IT team, including coordinating UAT with regional partners, writing test scripts/scenarios, validating requirements, creating Functional Requirements, and working on the Unity System process workflows.

This role will not code or configure the system.

Required Qualifications

1. Bachelor's degree with a minimum of 7 years of experience in a business/systems analyst role working in a matrixed environment.
2. Strong analytical skills, able to draw conclusions from data, manage information, identify trends, and make recommendations.
3. At least 5-7 years of experience supporting software development utilizing Agile Scrum, Kanban and/or Waterfall methodologies.
4. Experience with JIRA for writing requirements (User Stories) and backlog management.
5. Ability to plan, execute small to medium sized projects and manage global stakeholders.
6. Minimum 4 years of experience working with a CRM, Salesforce platform (Service Cloud) preferred.
7. Ability to create dashboards and operational reports, preferably in Salesforce Service, Power BI or Workbench.
8. Ability to write UAT test scripts and manage completion of business partner testing within schedule.
9. Medium to advanced proficiency in Microsoft Excel and PowerPoint.
10. Excellent communication and interpersonal skills, proactive and resourceful with a "Can do" attitude.
11. 2-3 years of Life Sciences or Medical validation experience preferred.
12. Experience with validating business requirements; gaining stakeholder alignment.
13. Experience conducting User Acceptance Testing.
14. Be innovative and able to think openly, broadly, and strategically but then quickly transition to focus on tactical delivery as needed.
15. Enjoys responding quickly and influencing people to deliver on roadmap and/or initiatives.
16. Highly organized, focused and committed to achieving goals.
17. Thrives under pressure with tight deadlines on several initiatives simultaneously.
18. Product road mapping experience a plus.

Top 3 Skills Required for This Role

1. Digital Track Wise
2. Salesforce Skill
3. Business Analyst

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